Cancellation policy

Purchase Options Cancellation Policy

At Casí Home, we want you to be completely satisfied with your purchase. If you need to cancel or modify a subscription or recurring purchase, here’s what you need to know:

How to Cancel

You may cancel your subscription or recurring purchase at any time by contacting us:

Please include your order number and the email address associated with your account.

Cancellation Terms

  • Cancellation requests must be submitted at least 24 hours before your next scheduled order or renewal date.
  • Once a cancellation is processed, no further charges will be applied to your account.
  • If a charge has already been processed before your cancellation request, that order will still be fulfilled, and the cancellation will take effect for the following cycle.

Refunds for Subscriptions

If you believe you were charged in error or would like a refund for a recent subscription order, please reach out to us within 7 days of the charge. We’ll review your request and work with you to find a fair resolution.

Questions?

We’re here to help! Contact us at Support@casihomegoods.com or call (657) 298-7000, Monday–Friday, 9:00 AM – 5:00 PM PST.